Returns & Exchanges
At The Kink Store, we want you to feel confident and empowered in your fashion choices, which is why we offer a 30-day return policy on all unworn items with original tags attached. Please note that for hygiene reasons, certain intimate apparel and accessories are final sale unless a manufacturing defect is present.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back and receive a return authorization.
Prepare the Package
Carefully pack your items in their original packaging, ensuring all protective liners and tags are intact to qualify for a full refund or exchange.
Ship the Items
Affix the prepaid shipping label provided via the portal to your package and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing